Refund policy
Last updated: 30 September 2026
We want you to shop with confidence. If something isn't right, we'll make it right.
Physical products: 10-day returns
- You can return most items within 10 days of delivery.
- Items must be unused, in the same condition you received them, and in their original packaging.
- For hygiene reasons, personal-care items (such as shavers, hair tools and foot patches) can only be returned unopened, unless they arrive damaged or defective.
Damaged, defective or wrong item?
Please email us within 48 hours of delivery with your order number and a photo or short video of the problem. We'll send a replacement or give you a full refund, and we cover the return shipping.
How to start a return
- Email bhupeshpainkra3@gmail.com with your order number and the reason for the return.
- We'll reply with return instructions. Items sent back without contacting us first can't be accepted.
- For change-of-mind returns, return shipping is paid by the customer.
Refunds
Once we receive and check your return, we'll email you and refund the original payment method. Your bank or card provider may take a few business days to show the credit. Original shipping charges are refundable only when the return is due to our error.
Digital products (PDF guides and spreadsheets)
Digital files are delivered instantly, so they are not returnable. However:
- If a file is faulty or won't open, email us and we'll fix it or refund you.
- Where a product page offers a named money-back guarantee (for example, a 30-day guarantee), we honour it exactly as described on that page. Email us within 30 days of purchase to claim it.
Questions
Email bhupeshpainkra3@gmail.com or call +91 79 7445 2679.